Frequently Asked Questions

iDarzi.pk is Pakistan's premier online stitching services provider. At iDarzi.pk, fashion meets sophistication, where building a flawless look is no longer seen as a task but as an experience. This service is set out to fill a void for individuals seeking quality custom clothing at the comfort of their homes or office. Differentiating from the industry-leading size and fit options, we provide you with the desired look with a perfect fit and finish without having to worry about design, fit, quality, and delivery.
Still struggling with the tailoring experience!! Their unprofessional attitude, untimely delivery, Fitting/quality issues or feeling lazy to visit a tailor shop!! Just go to iDarzi.pk with unmatched professional attitude. Select your free pickup times online and leave the rest with us. If you have difficulty placing your order, just call us and the rest will be done by us.
We have team of highly qualified professionals including designer, masters and dress makers with over 10 years of involvement in the same field, understanding customer’s requirement and delivering it with perfection is our sole unique selling point
We understand the pain of finding a good tailor who understands your requirement. With highly professional and seasoned team we will deliver stitching excellence at your doorstep. In this busy day-to-day life where people prefer shopping with a click of the mouse, having a choice to schedule free pick and drop for the customization of your unstitched fabric sounds great, isn't it? All you have to do is placing your order and schedule a free pick up. For any further assistance please call us, we will be more than happy to serve you.

We provide end to end solution for all ladies tailoring need with free pick and delivery. We make all kinds of garments, ranging from affordable and mass- market to luxurious high- end style catering every age group in females.
We have 100% satisfaction ratio. It is very unlikely to happen as we take the measurements before we start stitching dress material through our expert tailors. However, if the delivered product is not as per the order specification, we shall arrange for reverse pick up of the product, get it altered and re-delivered at no additional charge. However, if the product needs to be altered because of customer change of mind or alterations to the customer's body measurements during the course of the order, the customer has to bear the charge of alteration and logistics.
If you are facing any issues, please contact us or drop your number on our website, we will be more than happy to assist you regarding any problem.
Off course we entertain bulk orders. For enquiry kindly fill the contact form or drop your number and we will contact you.
We are sorry at the moment we are not offering services for men, but the process is in pipeline and very soon services for men will be available.

Yes, it is mandatory to make an online account to place an order. Your account serves lots of purposes which include your measurement profiles, order history etc.
You only need a valid mobile number for registering with iDarzi.pk. If you experience any difficulty, kindly inform customer service and we will be pleased to assist you.
By signing up an account with iDarzi.pk you will enjoy following features.
       Add/update family members
       Earn/Redeem loyalty points
       Redeem them as per policy
       Checking your order status
       Viewing your complete order history
       Updating address book
       Most importantly, placing the order whenever you want

To place an order, you need to signup on our website. Once you signup, please navigate to place order.
Yes, we do but logistics will apply other than stitching services charges.
Our address for correspondence is
iDarzi.pk
Plot # 51/7, Sector 15
Korangi Industrial Area,
Karachi,
Pakistan
No, we do not send any representative to your house for any measurements. For measurements you should provide a perfectly fitting attire of yours and we will replicate those measurements on newly stitch suit
Yes, Multiple fits can be maintained and you can select a particular fit for your dress at the time of ordering
One can only amend before cutting process. Once the fabric is cut no amendment can be entertained

It depends usually upon the type of garment being stitch. Usually it takes 3 to 8 days from pickup date to delivery.
At the time of order, you can mention pickup and delivery address separately. If it’s not mentioned separately then pickup address would be taken as default address.
You can change your address anytime while the dress is being stitched by contacting our customer support team at care@idarzi.pk. Once the stitched dress has been shipped, then the address cannot be changed and we shall not be responsible for any losses or expenses incurring due to this change.

Cash on delivery and online transfer is currently payments options. Other payment methods are in pipeline and will be available very shortly.

Cancellation of any order is permissible before the product enters the production stage. In case if iDarzi.pk services are used for purchase of fabrics and other raw materials to be used in the order, cancellation is permissible prior to the purchase of such materials. No cancellations will be allowed once the product is in production or fabric has been purchased.
If for any reason you wish to cancel your order, you can do so by emailing us at care@idarzi.pk.
All orders at iDarzi.pk are customized as per your choice of design, style and fit. Since these products are unique to you, return or refund of the product is not permissible.

We collect the information from you when you place an order. This personal information collected from you when placing an order is used to process your transactions and to respond to your customer service requests. This will be under our safe custody & we do not sell or trade or share your personal information to third parties. Please note that we do not allow third party tracking of personal data.